Hercules Supplements Egypt owns and operates this website (hsegy.com) . This document governs your relationship with hsegy.com , access to and use of this website and the products and services available through this website are subject to the following terms, conditions and notices.
By using the services, you are agreeing to all of the terms of service, as may be updated by us from time to time, You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
When you make a purchase from us either from this website or our official facebook page you are agree on our terms of serves here.
– When you place an order we try to give feedback the same day to confirm it, although we may delay depend on our work schedule.
– The express courier services we use takes from 24:48 hours to deliver your order, any delay may happen and we will not be responsible.
– We import our products from many well-known American companies, and we are responsible only on the status of the item, its expiration and storage, but we aren’t responsible on its effect and side effect.
– The result of any supplement may vary from body to body, and you should read well the label and supplement facts before purchase.
– To cancel your order you have to contact us before we give it to the courier, in this case you won’t carry any fees as well as us, but in the case you did after we gave it to the courier you will carry the courier fees.
– In the case the client refused to pay the cancellation fees or refused to receive his order without a reason we will prevent any new order to his side with having the right to follow any legal phase to protect our rights.
– You have the right to return your purchases within 14 days from receiving the order, as the items still in the same state we sent, we won’t accept it if the seal is broken or if it has any damage.
The heat-sensitive products are exception, no return after 24 hours from receiving the order.
Until now we don’t accept payment directly via this website, when you place an order you will pay on delivery, also the pre-paid is available via Vodafone Cash or bank transfer/deposit.
You can contact us to check if you prefer another payment method.
This Agreement constitutes the only Agreement between us and your side with respect to the subject matter of this Agreement. This Agreement supersedes all prior or contemporaneous Agreements, representations, warranties and understandings, written or oral, with respect to the subject matter of this Agreement.
And f you have any questions about this Agreement please don’t hesitate to contact us.